Hi, I'm Jess.
I'm a full-stack designer and creator working as a Senior UX designer for Resourcify, with prior experience at the unicorn start-up Grafana Labs.
Examples of my work
Unification and product strategy
connecting three separate products into one workflowWhile users consider Grafana one product and platform, the reality of the Alerts and Incidents product group was Conway's Law – the products were designed to mirror the org structure, not the user workflow. I set out to solve that problem and merge three separately-built products into one unified experience.
laying the groundwork for Grafana UX writing guidelinesTo deliver the best UX possible and make the lives of UX designers and tech writers easier, I have been working on introducing UX writing guidelines to the Grafana design system.
a query history for Grafana ExploreWith user research, interdisciplinary ideation and an iterative process driven by user feedback, Grafana developers and I created a full-fledged feature from scratch.
UX analysis and rework
redesigning a monitoring platformI took a look at Netdata's current user experience and identified problems and possibilities to improve, coming up with mockups for a modern appearance.
a club member app for pop-up foodiesAs a quick design challenge, I created an iOS app concept for a British pop-up cooking event. I went through several steps of the design thinking process, including user research, problem definition/how might we statements, ideation and wireframing.
Brand design using the UX process
brand meets UXAgency rebranding project where I led the brand design efforts and used UX methods to validate and iterate.
Paper Engineering / Information design